Top Use Cases Of RPA In Logistics And Supply Chain Industry

In the logistics and supply chain industry, administrative tasks like updating customer information on portals with the on-going status and estimated time of goods arrivals (ETA), booking or tracking of conveyance are performed manually. It causes manual errors and delays in the processes. Robotic Process Automation (RPA) In Logistics And Supply Chain can automate these mundane tasks and work 24/7 to increase operational efficiency and productivity via automation thus helping the back-office business processes to meet client expectations.

Transformational Impacts of RPA on Logistics and Supply Chain Industry

By looking at the top use cases of RPA in logistics industry, we can understand its transformational impact:

1. Shipment Planning And Tracking

RPA can automate manual delivery undertakings, from the pickup request to verify and mark shipment status between the internal team and portal. Bot can manage the shipment information from the incoming messages, log occupations in your planning frameworks, and give pick-up times to the customers/transporters.

2. Receipt Handling And Credit Assortments

One of the significant difficulties for Logistics business is getting compensated after the task is finished. The subsequent follow-ups and numerous frameworks in the process can make it slow. RPA bots can coordinate various frameworks to make the interaction seamless. RPA can incorporate with cargo bill payment to mechanize the total request-to-cash process for many enormous 3PL (third-party logistics) transporters.

3. Automation of Email Communications

Constructive correspondence between clients and service providers is brought out through email correspondence. Auto-mailers, reminders, and warnings can be sent through the RPA framework when the request is handled, transported, or postponed keeping up with client expectations and experience.

4. Automation of Procurement and Inventory Flow

RPA helps to maintain stock before it is checked and kept up by producers and distributors to guarantee that they have sufficient material to fulfill clients’ needs. Hence, users don’t need to go through manual reports to check on stock requirements that results in saving a lot of time and efforts.

5. Upgrade Client Responsiveness With Automated Order Request/Stock Tracking

Programmed bots can routinely inquire about transporter global positioning sites and retrieve verification of delivery data for better tracking and quicker response to client requests.

Potential Benefits of RPA In Logistics And Supply Chain Industry

• Execute processes 10x or at much faster rate than before
• Completely removes human errors from data and other related documents
• Easy process flow automation
• Deliver better customer delight with real-time updates
• Costs optimization
• Scale up productivity with related operations

Why Eastern Software Solutions (ESS) For RPA Solutions?

RPA for mobility & logistics offers extensive automation opportunities such as faster deliveries, better forecasting, planning, scheduling control, and much more. Join ESS to bring next level of automation in your business and make your organization sound with new technology.

Gold partner with Global RPA leader, UiPath, ESS is forte in providing Intelligent Robotic Process Automation Solutions and Services to streamline, automate, and scale high-volume, time-consuming processes and make your organization more advanced, competitive, and resilient. For the business processes in Logistics And Supply Chain industry, our RPA-certified experts can simplify the process and remove various unnecessary manual tasks from the workflow while making synchronization between siloed systems and departments.

For more information, contact marketing@essindia.com