The client, based in Lucknow, is an experienced IT company having years of experience in trading of Laptop’s components. They are trade components such as Hard-drive, RAM, Motherboard, etc. They provide cost-effective excellent service to corporates, SMBs and to its Retail clients.
Area of ebizframeXPRS Implementation
The following modules of ebizframeXPRS will be implemented:
- Materials Management
- HCM (Only Payroll)
- Customer Portal (Custom Development)
Client’s point of Interest
The client was facing a major challenge in managing their multi-location business and sharing the information between HO and all other branches. They want an automated system where they can manage their branches from a Central Location as they are planning to open a number of new Branches. They also want to consolidate data across all their branches. The company evaluated several ERPs and finally selected ebizframeXPRS because of its state-of-the-art technology, good track record, low entry/implementation cost, clear implementation methodology, and world-class processes. With the Customer Portal, they want to give access to their prime customers to enable them to track their warranty/spares related information. They can also check their Order details, Order History and Ledger on the Portal.
Benefits from ebizframe Implementation
Expert IT is expecting the following benefits from ebizframeXPRS:
- Manage multiple locations from a central location
- Share data between various Branches and HO
- Give access to their prime customers where they can track their warranty/order related information and also can check their ledger
- Better visibility for top management
- Better coordination between different departments and branches