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Discover how ebizframe ERP improved the processes of a leading Retail company in DR Congo

Business Background

The client is a leading supermarket situated at the Boulevard in Kinshasa. Other than the Boulevard, It has got 3 other outlets in Kinshasa.It is popularly known for the wide variety of products ranging from Groceries, Meat, Fish, Poultry, Bakery, Confectionaries, Vegetables, Wine and Spirits, etc.Being owned by Congolese, the store is very popular amongst the Congolese, Europeans and Asians.

Objectives of ERP

The client wanted a cost effective Retail ERP solution which could be customized to his specific requirements.

The major pain areas facing the client were:

  • PoS Solution
  • Back Office Sales Solution
  • Integration of its various outlets on a single integrated solution
  • Management of Multiple currency operations was another big challenge
  • Sales Status and Inventory across Stores
  • Management of more than 20 thousand articles with item codes and barcodes
  • Capture of product expiry details
  • Launching of effective marketing campaigns
  • Price change for a large number of SKU’s

Benefits after the Implementation of ebizframe ERP

  • The entire network of client’s outlets across Kinshasa now works on a single platform
  • PoS completely integrated with ERP
  • The management can monitor the Sales and Inventory Status across all stores in real time
  • Weighing Machine Integration with PoS and ERP
  • User-wise and Till-wise Cash Collection Reports possible
  • Effective product expiry monitoring enables the customer to launch special marketing campaigns for liquidation of products approaching their expiry and thereby increasing the store’s sales revenue
  • Customer category wise price definition and history of price change data available
  • Reports on cash collection in different currencies and consolidated report on single/base currency available
  • Provision of offering multiple discounts possible
  • Barcode printing enabled
  • Various reports on Sales, Inventory, Costing and Profit Margin available