Company is a Ghanaian-owned limited liability company engaged in the production of communications equipment such as mobile handsets, electronic notebooks, tablets, laptops, LCD TV monitors and more. Besides the product range thecompany is often engaged in capacity building and training programmes in collaboration with Ghana’s Ministry of Youth and Sports as part of the National Youth Employment Programmes (NYEP).
Under these programs company has established training schools to train ten thousands youth in ICT-related disciplines such as mobile phone repairs and assemblage, sales and service delivery skills, computer programming, hardware and software engineering among others.
Company seeks to develop best quality technology in the electronic products, which assemble in Ghana and hence, deliver quality and value to the customers, clients and other stakeholders. Over the years the company has evolved to become a key entity in the ICT industry and is on its way to becoming a global ICT player.
Objectives of ERP
The Management of the company had ambitious plan of growth in future but they were facing problems because of manual data entry system departments wise, resulting in loss of precious time and efforts to consolidate and generate critical data. They are having seven companies under one group. They wanted an integrated system to take care of entire group level operations like Order management, materials management, sales, purchase, finance, manufacturing (assembling) and workshop.
Pre ERP Scenario
Before migrating to ebizframe they were using locally developed accounting application. Other operations like, Sales, Procurement, Production, Production Planning, Inventory and workshop were manual.It was a complicated task for them to consolidate information from various group companies and departments. Controlling inventory was a big problem.
Management had seen many ERP products; they wanted to have a close fit ERP for their operation. They also wanted the system to be flexible and user friendly. Out of a long list of software applications organization shortlisted ebizframe.
- HR & Payroll
- Production Planning
- Production (Assembling)
- Fixed Assets
- Executive Information System
Benefit Derived after implementing ebizframe ERP
- Controlling multiple companies and branches from a single location
- Group consolidation has become easier
- Able to track company wise performance
- Able to track customer complaints and their status of pending/ closed
- Maintaining complete history of job card
- Tracking and managing multiple inventory items in multiple branches
- Sales process has been streamlined
- Getting various statutory repots like VAT, SSNIT etc. directly from the ERP
Company’s employees at different department operating this system are very much satisfied with support and response of ESS.
Ebizframe has been implemented on HP ML 380 server with Quad core processor, 8 GB RAM and 450GB HDD. The system is installed on the central server at the Head office in Accra.