EASTERN
SOFTWARE
SYSTEMS
PVT. LTD.

A SEI CMM, Level 5 Company
ISO 9001 : 2000 Certified

About Us

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Quality Certifications

 

Quality

 


 

We started our Quality journey in 1998 and our Quality System has matured over all these years and is evolving at the same time. We believe that any certification or assessment is a springboard, and not a hammock for us. Our long-term aim is to continuously improve the way we work, increase our efficiency and work towards strengthening our competitive caliber.


ESS was the first Indian ERP Company to achieve SEI CMM Level 5, The world's highest assessment of quality in the software industry. This places us amongst some 150 odd companies of the world who have this assessment.

 
   
Milestones  

ISO - 9001:2000 (1998)

ESS was awarded ISO 9001:1994 certification in August 1999 by BVQI(Bureau Veritas Quality Internation). In August 2002 ESS was re-certified against the new standards ISO 9001:2000, by BVQI. ESS completed its 2nd re-certification audit in August 2005. ESS is certified for ISO for the processes in Product Development and Maintenance, Project Implementation, Marketing, Human Resources, Finance and Support.
   
SEI-CMM Level 5 (2002)   
   
 
Eastern Software Systems went in for CBA - IPI in April 2002 and our processes for product enhancement and customization operations were assessed at Level 5 of CMM (Ver 1.1). We are now in SEI's list of High Maturity organizations. According to the Carnegie Mellon University Software Engineering Institute, CMM is a common-sense application of software or business process management and quality improvement concepts to software development and maintenance. The CMM(Capability Maturity Model) is a framework that describes the key elements of an effective software process. The CMM helps to measure and establish an improvement path from an immature, out-of-control processes to a mature and in-control processes. The CMM helps establish measurable targets against which it is possible to judge and improve the maturity of an organization's software processes.
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